Help & Support
Support
Everything you need to get the most out of Ratio.
Ratio is a social platform that makes science part of everyday culture. We bring you clear explanations of real research, meaningful discussions with scientists, and AI-powered tools that turn complex studies into something anyone can understand. Whether you’re a researcher, a student, or simply curious — Ratio is built for you.
Getting Started
Ratio brings science to your fingertips. Your feed is curated by AI to surface the research and ideas that matter most to you — no noise, no clickbait. Explore articles written by experts, join discussions with real scientists, and engage with a community that values depth over distraction.
Download Ratio on iOS or Android, create an account, and start exploring. Your feed learns from what you read and engage with, becoming more tailored to your interests over time.
Account & Profile
Creating an account is quick — sign up with your email, choose a username, and you’re in. Your profile is your identity on Ratio: add a bio, upload a photo, and let others know what topics you’re passionate about.
- Edit your profile at any time from your account settings.
- Manage your email, password, and notification preferences.
- Delete your account directly within the app — all your data will be permanently removed.
Content & Features
Ratio is designed around a few core experiences:
- Feed — AI-curated articles and posts tailored to your interests. The more you engage, the smarter your feed becomes.
- Discussions — Dive into topic-driven conversations with scientists, researchers, and curious minds.
- Circles — Join interest-based communities around the subjects you care about most.
- AI Features — From article summaries to discussion prompts, our AI tools help you understand complex research without the jargon.
Privacy & Security
Your privacy matters. Ratio collects only the data necessary to deliver and improve your experience. We do not sell your personal information, and we give you full control over your data — including the ability to delete your account and all associated information at any time.
For complete details on how we handle your data, read our Privacy Policy.
Contact Us
We’re here to help. Reach out to the right team and we’ll get back to you as soon as possible.
General Support
support@ratio.globalTechnical issues, bug reports, feature requests, and account help.
Legal
Review our legal documents for detailed information about your rights and our obligations.
- Privacy Policy — How we collect, use, and protect your information.
- End User License Agreement — Terms governing your use of the Ratio app.